The modern workplace heavily relies on communication and teamwork. Now more than ever, organisations need to ensure their employees can stay connected and collaborate, whether they’re in the office or working remotely. Luckily, there are software solutions designed to address this need.

Zoho Workplace and Google Workspace (formerly G-Suite) are two popular options. But a common question arises: “Zoho Workplace or Google Workspace: Which Should I Choose?” And we get that. Both are cloud-based tools offering similar features for productivity and collaboration, including email, calendar, word processing, and spreadsheets. 

In this article, we’ll help you decide by providing an unbiased comparison. Since we partner with both Google and Zoho, you can count on us for an honest assessment without any favouritism. Let’s get down to business…

Before You Start Comparing Zoho Workplace vs Google Workspace  

So first off, you have to understand what’s most important to you before you can decide on a workplace and collaboration tool for your business. Are you most concerned about cost, features, security and privacy, or customer support? Now, to help you make the right choice for your unique situation, we are going to do a comparison of Zoho Workplace and GSuite (Google Workspace) along the following lines:

• Price.

• Features.

• Security and Privacy.

• Customer support.

• Scalability

Price: Zoho Workplace or Google Workspace  

Is Zoho Workspace better than Google Workspace in pricing?  The answer is yes, Zoho Workplace is more affordable, offering lower-priced plans that still include most of its features, making it ideal for teams or businesses on a budget. One thing that Zoho Does better than Google is pricing its Workplace tools in the local currencies of different countries, removing the sole dependence on dollars by Google. However, Google Workspace is more expensive but provides more storage, better integration, and a more polished experience. For larger organisations or those needing widely used tools, the higher cost of Google Workspace may be worth it, while Zoho is a Gsuite Alternative that offers great value for those seeking cost-effective solutions.

	Zoho Workplace (Professional)	Google Workspace (Business Standard)
Price	$6 user/month	$12 user/month
User Limits	No user limits	Up to 300 users
Secure Business Email	Yes	Yes
Online Meetings	Up to 1000 participants	Up to 150 participants
Desktop Mail Client	Yes	No
Storage	Email: 100 GB per user Files: 1 TB pooled storage (for 3-10 user orgs) + 100 GB for every additional user	2 TB pooled storage per user
Enhanced Security	Yes	Yes
Business Chat	Yes	Yes
Social Intranet and Town Halls	Yes	No

Please note: Local taxes (such as VAT, GST, etc.) will be applied on top of the listed prices.

Zoho Workplace vs Google Workspace: Feature-by-Feature Review  

Zoho Workplace is a good, affordable option with strong customization and solid tools for businesses, especially those already using Zoho apps. It offers email, file management, and collaboration features, though its interface may feel less polished compared to its competitor. Google Workspace, on the other hand, is more user-friendly, with better integration and more widely used tools like Gmail, Google Drive, and Google Docs. It excels in ease of collaboration, file sharing, and overall user experience, though it comes at a higher price. For budget-conscious teams, Zoho is a good choice, but Google is the stronger option for larger businesses or those seeking a more familiar, refined platform.

Google Workspace	Zoho Workplace
Gmail	Zoho Mail
Drive	WorkDrive
Meet	Zoho Meeting
Calendar	Zoho Calendar
Chat	Cliq
Docs	Writer
Sheets	Zoho Sheet
Slides	Show
Keep	ToDo
Sites	Zoho Sites
Forms	Zoho Forms
AppSheet	Zoho Connect

Zoho Workplace and Google Workspace Security and Privacy Comparison  

Zoho Workplace is great for businesses that take privacy seriously, as it doesn’t use customer data for ads and complies with global privacy laws. It offers solid security features like encryption and two-factor authentication, but it’s not as advanced as Google Workspace. Google Workspace provides stronger security with features like real-time threat detection and extensive protection, though some users worry about Google’s data-driven business model. Overall, Google is better for advanced security, while Zoho is a better choice for privacy-focused users.

Comparing Customer support between Zoho Workplace and Google Workspace  

Zoho Workplace offers good customer support, with a range of options including email, chat, and phone support. It also has detailed documentation and community forums, though some users feel response times can be slow. Google Workspace provides 24/7 support across all plans, including phone, email, and chat, along with extensive online resources and a large user community. Google’s support is generally faster and more reliable, making it a better option for businesses that need immediate assistance. However, Zoho has a network of partners across countries that can offer you technical support and dedicated services.

Scalability: Zoho Workplace or Google Workspace  

Zoho Workplace is flexible and works well for growing businesses of different sizes. Zoho also has a suite of over 55 business apps that you can use for CRM, marketing, finance, inventory/warehouse management, and many more. So, as your business expands, you can simply integrate these tools into your business. However, it may not scale as smoothly for very large organisations or those with complex requirements. Google Workspace, on the other hand, is highly scalable and designed to handle the needs of large enterprises with extensive features and robust performance. Although Google does not have other integrated business apps like Zoho does, its infrastructure supports growth effectively, making it great for larger businesses or those expecting significant expansion.   

Pros and Cons: Zoho Workplace and Google Workspace (G-suite)  

Zoho:  

Pros ✅:

  More affordable

  Integrates easily with dedicated CRM software

  Clear privacy policy

  Platform is consistently evolving and improving

Cons ❌:

•   Not as user-friendly

•   Less storage available

Google Workspace (Gsuite):  

Pros ✅:

• Better user interface

• Offers more features and apps

• Higher popularity leads to wider adoption

• Excellent customer service

Cons ❌:

•   Vague privacy policy

•   Higher pricing

Zoho Workplace or Google Workspace: Which Should I Choose?  

Choosing between Zoho Workplace and Google Workspace depends on what matters most for your business—whether it’s cost, features, or user experience. Zoho Workplace offers a cost-effective solution with solid features and strong privacy policies, making it great for budget-conscious users. Google Workspace provides a more polished experience with advanced features and excellent support, but it comes at a higher price.

We can help you migrate or implement both Zoho workplace and Google Workspace tools. If you’re considering subscribing to either Zoho Workplace or Google Workspace for your business, we’re here to help! Reach out to us for more information or to start your free trial. Let us assist you in finding the right solution to fit your needs and help your team thrive.

People also ask these Questions when comparing Zoho and Gsuite  

1. G Suite or Zoho: Which is Better?  

They both have their strengths and weaknesses. Subscribing to Zoho or Google Workspace (formerly G Suite) depends on your desired use case, budget, and what you need. Google Workspace wins in advancement and user-friendliness. Zoho is a strong choice for its affordability and integrated business apps.

2. Is there a free trial for Zoho?   

Yes, As Zoho Advanced Partners, we can offer you a 14 day free trial of Zoho Workplace. Access it here.

3. Is Google Workspace free?   

Google Workspace provides a 14-day free trial, but it does not have a free plan for businesses—only for personal use.

4. Can I use Zoho and Google Workspace together?   

Some Zoho services, like Zoho Mail and Zoho Subscriptions, can integrate with Google Workspace to import users and information or redirect emails.

5. What are the main differences between Zoho Workplace and Google Workspace?  

Zoho Workplace is more affordable and offers a suite of integrated tools with a clear privacy policy, but it may not be as user-friendly or feature-rich as Google Workspace. It provides a good integration with its CRM software, business applications, and is constantly evolving. Google Workspace provides a more polished user interface, a broader range of features and apps, and excellent customer service. However, it is more expensive, and its privacy policy can be vague.

6. Which platform is better for small businesses?  

Zoho Workplace is generally better for small businesses due to its affordability and effective integration with its CRM software and other business tools. It provides good value for money with its evolving features and clear privacy policy.

7. Which platform is more suitable for large enterprises?  

Google Workspace is better suited for large enterprises because of its advanced features, extensive scalability, and excellent customer support. It can handle the complex needs of larger organisations more effectively. However, Zoho can also do a good job for large enterprises.

8. How does customer support compare between Zoho and Google?  

Zoho Workplace offers support through a knowledge base and self-service ticketing system. Google Workspace provides 24/7 support with phone, email, and chat options, along with extensive online resources.

9. What about data privacy on these platforms?  

Zoho Workplace is known for its clear privacy policy and commitment to not using customer data for ads. Google Workspace has strong security measures, but its privacy policy is considered vague, which may be a concern for some users.

10. How does storage compare between the two?  

Zoho Workplace offers less storage compared to Google Workspace. Google Workspace provides more storage and is better suited for users with higher storage needs.

11. Which platform is more cost-effective?  

Zoho Workplace is more cost-effective compared to Gsuite which is very expensive. This makes Zoho a good choice for budget-conscious businesses.

12. How often do Zoho Workplace and Google Workspace update their platforms?  

Zoho Workplace is consistently evolving with regular updates to its tools and features. Google Workspace also frequently updates its platform, often adding new features and improvements to stay current with industry trends.

13. Can both platforms handle remote work effectively?  

Yes. Both Zoho Workplace and Google Workspace support remote work with their suite of collaboration and communication tools.