At the most basic level, the user interface (UI) is the series of screens, pages, and visual elements that enable a person to interact with a product or service. User experience (UX), on the other hand, is the internal experience that a person has as they interact...
To get the best return on your CRM investment you need to integrate it fully within your business and sales processes and adapt it to your specific needs. A CRM is only as good as the information that’s entered and the quality of ongoing utilisation. If you’re...
Integrating Zoho CRM with your other tools and platforms can create massive efficiencies within your business. Zoho CRM also has a number of its own apps and add-ons for greater success. But exactly how can Zoho CRM integrations lead to better business performance?...