ZOHO CRM Plus
Deliver a unified message to all of your customer-facing teams at every stage of the customer journey by utilising a single software suite to bring together all of your customer-facing teams.
The future of crm systems
WHY USE ZOHO CRM PLUS
Multi-Channel Engagement
Deliver a personalised and engaging customer experience across all customer touchpoints, including phone, live chat, email, surveys, social media, and support tickets.
Productivity
Your team’s methods vary, but the end goal remains the same. Enhance team productivity and efficiency by providing a customer-centric context for each activity.
Inter-Team Communication
Get more done together. Create a networked environment in which your teams can collaborate on client projects, marketing campaigns, and support tickets.
Administration
Your team will be operational with minimal implementation time and expense. Utilize systems such as a centralised admin panel and a single billing cycle to manage your teams systematically as they expand.
Insights & Intelligence
For a more accurate depiction of your customers, your data must be cohesive. Collect, analyse, and act in real time on your customer data across all channels.
Mobility
Zoho CRM Plus provides a comprehensive suite of mobile applications that enable your teams to remain informed, adaptable, and prepared to engage customers and make decisions on the go.
What can Zoho CRM PLUS do for your business?
Zoho CRM
- Receive notifications in real time whenever customers interact with your business.
- Follow up on workflows more effectively, initiate immediate actions, and stay on top of activities.
- Monitor key performance indicators, including trends and projections for the future.
- Utilize Zia, your AI-powered sales assistant, to instantly locate any information in your CRM.
Zoho Social
- Choose the publishing option that meets your needs the best from a variety of alternatives.
- Listen and engage. Maintain awareness of everything pertinent to your business.
- An in-depth report that measures what is working best for your brand on social media.
- Bring team members together when making significant decisions.
Zoho Campaign
- Concentrate on fostering relationships with your clients. Easily create newsletters and promotions using predesigned, responsive templates
- Send the most pertinent content at the right time to your subscribers.
- Real-time monitoring of your campaign’s performance
- To reach your leads, prospects, and customers, integrate CRM and email marketing.
- Engage only those individuals who have a genuine interest in your brand and forge meaningful connections.
- Social media sharing and promotion of campaigns
Zoho Projects
- Divide complex projects into more manageable milestones, tasks, and subtasks.
- Assign tasks based on who is available, who is occupied, and who is overburdened.
- Track task dependencies with a specialised view.
- Follow project metrics using reports
- Know the duration of each project and bill clients accordingly.
Zoho Analytics
- Create robust reports and dashboards with a simple drag-and-drop interface.
- Share reports, annotate them, and collaborate in a secure environment to make informed business decisions.
- Obtain information from popular business applications in sales, marketing, finance, help desk, etc.
- Utilize Zia to glean insight.
Zoho Surveys
- Create surveys rapidly.
- Create surveys that reflect your personality.
- Connect flawlessly to other applications
- Real-time report analysis
Zoho Sales IQ
- Obtain the attention of each website visitor by customising your messages.
- Analyze the performance of content.
- Generate, schedule, and deliver reports to your inbox automatically.
- Use a chatbot to collect prospect information and sync it with your CRM.
A team of qualified consultants is always at your service to help you achieve the best results for your business, beginning with an initial feasibility study, continuing through successful implementation, and following up with any subsequent needs.
WE ARE THE EXPERTS YOU NEED
We collaborate with you to develop a tailored solution that meets your specific requirements. We have many years of experience providing solutions to businesses like yours and are happy to provide quotes on any project, big or small. Digital Socius is committed to providing high-quality products and services at reasonable prices.
Turnkey Solutions
Our team of qualified consultants is always at your service to help you achieve the best results for your business, beginning with an initial feasibility study, continuing through successful implementation, and following up with any subsequent needs.
- Complete business consulting
- In-depth feasibility analysis to comprehend all potential business use cases
Zoho CRM PLUS TRAINING
- Get training from Zoho experts.
- You can choose to be trained online or have an expert instructor flown out to your company to administer a training program tailored to your needs.
- Administrators can get in-depth Zoho One training to help them set up, configure, and maintain Zoho CRM Plus.
- Administration, developer, sales manager, and sales representative training