Keeping track of customers and monitoring new leads is essential for boosting sales, especially when running an e-commerce business on platforms like Shopify. Every lead has the potential to grow into a valuable, long-term relationship, and knowing a customer's...
The modern workplace heavily relies on communication and teamwork. Now more than ever, organisations need to ensure their employees can stay connected and collaborate, whether they’re in the office or working remotely. Luckily, there are software solutions designed to...
Despite being highly connected, most customers still prefer to resolve issues and get contacted over the phone. The phone itself is not outdated, but the old analog phone systems are. In the past, analog systems were the only option, and many organisations still use...
Let’s face it. There’s a high chance that your team might be stuck in a loop of doing the same tasks over and over again: updating project statuses, managing work requests, and handling loads of emails. These tasks keep them busy but don't really help your...