5 HR Mistakes That Hurt Small Businesses (And How to Fix Them)

5 HR Mistakes That Hurt Small Businesses (And How to Fix Them)

by Praise Iwuh | Aug 14, 2025 | Business, Digital Transformation, technology

For many small business owners, HR often feels like a constant juggling act. You are trying to recruit the right people, manage employee records, ensure compliance, and keep your team motivated—all while running the rest of the business. However, when HR processes...
Why Law Firms Lose Leads and How to Prevent It

Why Law Firms Lose Leads and How to Prevent It

by Praise Iwuh | Aug 8, 2025 | Business, Digital Transformation, technology

You’ve invested in marketing. The phone rings. A potential client fills out a form on your website. But after that… silence. No follow-up, no consultation, no new client. What went wrong? For many small and mid-sized law firms, the issue isn’t a lack of demand. It’s...
Custom CRM vs Off-the-Shelf CRM: Which Should You Choose?

Custom CRM vs Off-the-Shelf CRM: Which Should You Choose?

by Praise Iwuh | Aug 6, 2025 | Business, Digital Transformation, technology

As your business grows, keeping track of customers in spreadsheets, scattered emails, and notes can get messy fast. You know it’s time for a CRM, but here’s the big question: Should you build a custom CRM from scratch or use an off-the-shelf solution like Zoho,...
Features to Look for in a Field Service CRM

Features to Look for in a Field Service CRM

by Praise Iwuh | Jul 30, 2025 | Business, Digital Transformation, technology

Managing a field service business is no small feat. From scheduling technicians to handling invoices and keeping up with customer needs, the day-to-day can quickly become overwhelming, especially if you’re relying on spreadsheets, WhatsApp groups, or paper-based...
Zoho vs Clio: Which CRM Works Best for Law Firms?

Zoho vs Clio: Which CRM Works Best for Law Firms?

by Praise Iwuh | Jul 25, 2025 | Consulting, Digital Transformation, technology

Law firms rely heavily on client relationships, document organization, and task management. A robust CRM (Customer Relationship Management) system can streamline operations, improve client service, and drive growth. But with so many options on the market, how do you...
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