CRM software is no longer optional. For law firms, estate agents, consultancies, and growing SMEs, it’s become the backbone of managing leads, automating tasks, and keeping clients happy. Among the many options out there, Zoho CRM stands out for being affordable,...
Like you, most businesses in the UK have probably hit that tricky question: "should I go all-in with Zoho One or just pick up the individual apps I need?" It’s a common dilemma. On the one hand, Zoho One promises an “operating system for business” with 45+ apps under...
Every missed appointment is more than just an empty slot. It’s lost revenue, wasted staff time, and in many cases, a frustrated customer who might not return. For service-based businesses, especially those managing multiple technicians or field agents, no-shows can...
Customer Relationship Management(CRM) software were initially viewed as just being a tool for sales. Over time, though, CRMs evolved into much broader platforms that also support marketing, customer service, analytics, and even operations. They now act as a central...