You’ve invested in marketing. The phone rings. A potential client fills out a form on your website. But after that… silence. No follow-up, no consultation, no new client. What went wrong? For many small and mid-sized law firms, the issue isn’t a lack of demand. It’s...
Business
Custom CRM vs Off-the-Shelf CRM: Which Should You Choose?
As your business grows, keeping track of customers in spreadsheets, scattered emails, and notes can get messy fast. You know it’s time for a CRM, but here’s the big question: Should you build a custom CRM from scratch or use an off-the-shelf solution like Zoho,...
Best CRMs for Legal Firms in the UK (Compared)
The legal industry runs on details, deadlines, and documentation. Without the right system in place, client communication and case tracking can easily slip through the cracks. That’s where CRM (Customer Relationship Management) tools come in. A good CRM helps legal...
Features to Look for in a Field Service CRM
Managing a field service business is no small feat. From scheduling technicians to handling invoices and keeping up with customer needs, the day-to-day can quickly become overwhelming, especially if you're relying on spreadsheets, WhatsApp groups, or paper-based...