Switching to a new CRM is often triggered by frustration. Most likely, the old system no longer supports how the business operates, and what once felt manageable starts getting in the way of visibility, follow-ups, and reporting. Moving to a new CRM can feel like a...
Most small businesses don’t abandon their CRM because it’s bad software. They abandon it because using it becomes harder than not using it. The frustrating part is that this usually isn’t obvious at first. The CRM looks fine on day one. Problems show up weeks later...
A CRM should make daily operations easier. Yet many companies install one and soon find that teams fall back to personal sheets, updates scatter across tools, and reports tell a different story from what is actually happening. These problems usually start during...
Many businesses dealing with physical goods struggle because their manual inventory systems can’t keep up with day-to-day operations. Stock numbers change throughout the day, products move constantly, and teams make decisions based on information that is already...
A London-based business services provider needed a way to reach prospects faster and more reliably. Their sales team was juggling calls and emails but had no way to manage SMS conversations inside Zoho CRM. Texts sent from personal devices weren’t tracked, replies...
