As a business owner, startup founder, or manager, the decisions you make determine long-term growth or lack of it, especially when it comes to how you manage customer relationships. Successful businesses tend to understand their market, their customers, and how to use...
One of the toughest parts of running a business is managing people. Between finding the right talent, onboarding new hires, tracking attendance,and keeping employees happy, HR teams have their hands full. Add in challenges like burnout, fair pay, constantly changing...
Customers are the lifeblood of any business. Without them, there are no sales, no growth, and ultimately, no business to run. That’s why every forward-thinking company places such a high value on building strong, lasting relationships with the people they serve. But...
Let’s be honest, most of us hear ‘digital transformation’ and tune out. It simply sounds like something for tech teams or big corporations, not the real work of running a business day to day. But what if understanding digital transformation is the next...
In the legal industry, managing client relationships efficiently is just as critical as winning cases. Law firms deal with complex client records, case deadlines, sensitive documents, and regulatory requirements—all of which demand a structured approach. Yet, many...
Field service business software, also known as Field Service Management (FSM) software, is a type of application designed to simplify work operations of companies that send technicians out to customer locations. This is especially useful for field service businesses...
If you want to grow your client base as a legal professional, lead generation for your law firm is key. The ability to create demand for your services is what differentiates a thriving practice from one struggling to stay relevant and competitive. Demand generation...
Professional services and consulting thrive on relationships. Without a structured system to manage these connections, even the most talented consultants can struggle to retain clients and win new ones. That’s where a CRM becomes valuable—not just any CRM, but the...
How much time do you spend each month trying to keep up with clients, prospects, and leads? For many law firms, the answer is a staggering 33 hours spent on non-billable tasks. Your time is valuable, but maintaining strong client relationships and attracting new ones...
While writing this article, I went on Reddit to have a look at what real people had to say about some of the Salesforce Implementation Partners in the UK and across the world. A good number of people shared their positive and negative experiences with a Salesforce...
